Pro Twins Ltd Privacy Policy

What data do we collect? 
 

Pro Twins Ltd collects the following data: 

* Personal identification information (Name, email address, phone number, etc.)

How do we collect your data? 

You directly provide Pro Twins Ltd with most of the data we collect. We collect data and process data when you: 

How will we use your data? 
 

Pro Twins Ltd collects your data so that we can: 

If you agree, we may share your data with partner companies so that they may offer their products and services. 

* Ducati UK and Ducati Motor Holdings

When we process your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. 

How do we store your data? 

Pro Twins Ltd securely stores your data on our premises, at Unit 14 Lambs Business Park RH98LJ, on password secured devices. 
 

Marketing 

Pro Twins Ltd would like to send you information about products and services of ours that we think you may like. 

If you agreed to receive marketing, you may always opt out at a later date. 

You have the right at any time to stop us from contacting you for marketing purposes. 

Please contact us by phone (01342892888) or email (mail@protwins.co.uk) if you no longer wish to be contacted for marketing purposes. 

What are your data protection rights? 

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following: 

The right to access - You have the right to request from us copies of your personal data. We may charge you a small fee for this service. 
The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete. 
The right to erasure - You have the right to request that we erase your personal data, under certain conditions. 
The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions. 
The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions. 
The right to data portability - You have the right to request that we transfer the data that we collected to another organisation, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at 01342892888 or mail@protwins.co.uk 

What are cookies? 

Cookies are text files placed on your computer to collect standard Internet Log information and visitor behaviour information. When you hvisit our websites, we may collect information from you automatically through cookies or similar technology. 
For further information, visit allaboutcookies.org 
 

How do we use cookies? 

We use cookies in a range of ways to improve your experience on our website, including: 

What types of cookies do we use? 

There are a number of different types of cookies, however, our website uses: 

How to manage cookies 

You can set your browser not to accept cookies, and the allaboutcookies.org website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites 

Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 
 

Changes to our privacy policy 

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 03FEB22. 
 

How to contact us 

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us 

Email  mail@protwins.co.uk 

Phone  01342892888 

Or write to us at: 
Pro Twins Ltd 
Unit 14 Lambs Business Park 
South Godstone 
Surrey  RH9 8LJ 

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that Pro Twins Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office 03031231113.